AFFS Testimonials

Read through some of the many AFFS testimonials. We are so grateful to have received so many great reviews from our customers

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We have used Dianne Kerry several times for mortgage and life assurance assistance and she has been brilliant! I can not fault her attention to detail, speedy response and ability to get straight to the point without trying to sell anything that is not needed. She is extremely highly recommended. Caroline Fox

After finding the company by accident, I contacted them and was assigned Dianne Kerry to look at my case/needs. She was amazing from start to finish, her replies to my emails were swift and cleared anything up for me in very short space of time, my case was a little different to others as we had deposit gifts, FHTB, proceeds from my partners old flat, and then my savings but Dianne talked me through everything I needed, every step of the way. Can’t thank them enough, 100% would recommend. Sean Gulliver

Dianne was a great help when buying our first house. From finding the right mortgage at the best rates, to sorting life insurance for us, she made the whole process much less stressful and would definitely recommend. Thank you! Richard Banks

We used Dianne when buying our first home. She was brilliant, helpful and efficient. Any question we asked were promptly answered. We would definitely recommend her services. Jordan Ski

Dianne was incredibly helpful with our mortgage application. She gave great advice and any questions or concerns we had she got back to us straight away. We would highly recommend this service to anyone and will continue to use AFFS in the future! We have already suggested AFFS to colleagues who have also been impressed with the Dianne. We can’t thank Dianne enough for helping us now we’re in our new home! Alex Murray

Dianne was really helpful with my mortgage application. Very knowledgeable, patient, and responsive to all of my emails. I would definitely use this service again and recommend it to others. Thanks for all of your help! Richy Arbuthnot

Cannot Recommend Dianne Kerry from AFFS enough. Especially if you’re using Forces Help To Buy it’s a no brainier. Fast response time and knowledgeable about the whole process (especially FHTB). I’d recommend anyone in the Armed Forces looking for a mortgage to use AFFS! Nathaniel Dooley

5 star review. This was the first time we have used AFFS, and we will certainly use again. Dianne was fantastic, we turned round a complicated mortgage renewal in less than a week with her help! The communication was quick, clear and thorough. Dianne looked into all the scenarios available to us and guided us to the best option. Thanks again Dianne. Arran & Cat Hollyoak

I would certainly recommend AFFS – this is the second time I have used them – Dianne was exceptionally helpful in helping me port my mortgage, a process I know nothing about – as well as being incredibly quick at answering all my questions! 5/5 Kay Gillet

This is the third time I have used AFFS for renewing my mortgage and have to say I’m extremely pleased with the deals they have arranged for me. They are very professional and the speed in which they correspond with me is the best I’ve had from any company. Dianne Kerry is always on hand to answer any questions I might have and deals with all the financial issues to the highest of standards in my honest opinion. Very lucky to have such a service; one I’d recommend to all serving/ex-serving members. Sean Proctor

We got in touch with AFFS to help us with our mortgage application. Not only did Dianne support and guide us through the whole purchasing process but several months on without prompting she’s now helping us through a re mortgage. I can not recommend her or their services highly enough. Hayley Poulton

I cannot recommend AFFS highly enough. I have worked with Dianne Kerry for my last three moves and she has always been outstanding. Her knowledge is excellent and always had an answer or solution. Great service!! Daniel Cognolato

My wife and I would just like to thank Dianne Kerry for her advice and assistance throughout the remortgage process. She helped remove. A lot of streets from this process. We highly recommend her services. Liam Dowd

Great service from start to finish. We worked with Dianne and she sorted us out with a great mortgage, great life insurance for the whole family and recommended solicitors who were familiar with FHTB. She led us through the whole process and as first time buyers, that was priceless. All-in-all, Dianne made the whole process practically stress free and I’d like to thank her on behalf of myself and my family. I’d recommend AFFS to anyone looking at buying a house. Daniel Rome

AFFS helped us to buy our first flat using LSAP. Dianne was professional, friendly, knowledgeable and always replied immediately to emails or contact at a moments notice. I could not rate the level of service any higher. I will be using again for my next purchase. With sincere thanks. Dan Alward-Smith

Thanks to Dianne for the support and guidance I have received throughout my mortgage application. The service has been outstanding from start to finish. I would highly recommend the AFFS to anyone looking to buy a property. Kate Giles

Clear and efficient service with lots of personal help and guidance along the way. Capt Victoria New

I was given an excellent service while purchasing my first buy to let property, from dealing with any questions I had extremely quickly, to making sure the whole process went as smoothly as possible, Dianne made whole process simple for a first time buyer. Dianne has excellent knowledge of all UK Forces related benefits and issues and the majority of paperwork was able to be done via the internet or phone. I am planning on purchasing a second property shortly and I am positive Dianne will once again be invaluable to me. SAC (T) Chris Sykes

I recently purchased my first house and used AFFS to successfully secure my mortgage. I received first class service throughout. The advice I was given proved to be balanced, timely and (importantly) easily understood. Dianne maintained a professional yet friendly manner and clearly understood my military circumstances, I would thoroughly recommend them. Lt Col Nigel Parker

AFFS were an absolute godsend to myself and my wife. Having served overseas with the Armed Forces for over 10 years without a UK address, finding a mortgage was extremely difficult. We made numerous enquiries with other agencies who could not assist due to our address being BFPO for so long. I managed to find Dianne, from that moment on doors opened and the mortgage was found within a very short time scale. From start to finish with AFFS, it was swift, timely and very personable. We cannot thank Dianne enough and would recommend their services to anyone without hesitation. Derek & Kathleen McRobbie

From the first enquiry until the completion of business the advice and guidance provided by the AFFS adviser was truly outstanding. Sgt Bhawani Gurung 

After dealing with AFFS twice now on mortgage matters I have no hesitation in recommending them to anyone. The level of service, advice and professionalism is first class. An excellent service, I feel they completely remove the stress, pressure and uncertainty from these matters. I have willingly recommended them to friends and colleagues. Capt Richie Collins

Obtaining a mortgage is difficult enough in the current climate, never mind adding the fact you’re a member of the Armed Forces. Our first conversation with Dianne at AFFS was on Mon 7th Jan and we completed our purchase on 22nd Feb and we still haven’t met her, it was all completed by e-mail and telephone. We would recommend AFFS to anyone and indeed already have to some good friends of ours. WO2 Julian & Lisa Tranter

This was my first house purchase, the process is fairly complex. The excellent service Dianne gave made the whole experience pleasant. There are a lot of companies out there ready to take your money but very few who actually care about the customer, AFFS proved to be one of the few – I was more than impressed, thank you. Sgt J Billington

Dianne was a huge help through out the process. I would recommend AFFS to anyone who needs mortgage advice and support during the house buying process. Anita Baker

Dianne is the most helpful person I have ever spoken to. The amount of work she did for me was unbelievable. AFFS massively reduced the stress of purchasing our first home; there is no way I could ever repay her for the help she provided myself and my wife. J Walsh, RAF Brize Norton

 This service was 100% ideal for a serving member of the Armed Forces. It helped to make our families dream of owning our own home a reality. Without the help of AFFS we would never have got the amazing deal on the mortgage or the superb cover for our life insurance. I would highly recommend their services. K Davies

Our case has not been straightforward, but Dianne has supported and guided us through our house purchase in such a calm and level headed way. Without her support, reassurance and expert guidance over the last few months, we would not have been able to call our dream house our new home! We are so happy and relieved that we are now finally homeowners and are so thankful to Dianne’s patience, perseverance and understanding. She really is fab! Thank you so much for everything, we will always remember how much you have helped us, and anyone who is looking at using Armed Forces Financial Services, do not hesitate – they are first class! H & J Beattie

AFFS was very helpful from start to finish.  I never needed to travel to their office as everything could be done over email/post. The information was tailored to me and my situation and was provided in a timely fashion, with explanatory notes or follow up phone calls to make sure everything was ok. Lt S Watson RN

AFFS were simply outstanding at understanding our needs, recognising the unique circumstances we were in regarding our finances and service.  They found us the market leading product for our re-mortgage and were excellent at communicating throughout the application keeping us abreast of the process.  Highly recommended, we will be using them again for all of our financial advice. D & M Amlot

Without a doubt the best and most efficient mortgage-broker we have ever dealt with. Nothing was too much trouble for our Adviser and we would not hesitate in recommending the AFFS to others. K Bates and W Holland