Our details

This website is owned and operated by Armed Forces Financial Services which is a trading name of TIMC Independent Financial Advisers Limited who are authorised and regulated by the Financial Conduct Authority No 439451.

You can contact us:

  • using our website contact form;
  • by telephone, on the contact number published on our website
  • by email, using the email address dianne@affs.co.uk

At Armed Forces Financial Services, we are committed to preserving the privacy of all website visitors.

Please read the following privacy policy to understand how we use and protect the information that you provide to us.

If you do NOT agree with any of the terms of our privacy policy, please leave the website now.

Collection of Personal Information

In order for you to request or submit information to Armed Forces Financial Services, we may ask you to provide certain information about yourself or your company by completing and submitting an online form. In completing an online form, we ask that you submit personal information, such as your name, telephone number and e-mail address.

When you submit information to us, you understand and agree that we may store your information in a secure manner on our servers.

Armed Forces Financial Services collects this information in order to record your feedback and respond to your requests for information. We use the information that you provide as part of our effort to keep you informed about our products and services. If you ask us to telephone you to obtain a quote or other information, note that calls may be recorded for training and monitoring purposes.

When you fill in a form or provide your details on our website, you will see tick boxes allowing you to:

Opt-in to receive marketing communications from us. If you have agreed that we can use your information for marketing purposes, you can  easily unsubscribe at any point by emailing dianne@affs.co.uk with your name and email address or by clicking on the unsubscribe link in marketing emails.

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.  

Your rights

Your principal rights under data protection law are:

  1. the right to access;
  2. the right to rectification;
  3. the right to erasure;
  4. the right to restrict processing;
  5. the right to object to processing;
  6. the right to data portability;
  7. the right to complain to a supervisory authority; and
  8. the right to withdraw consent

Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  We will retain your information for a reasonable period to ensure that we can provide you with a continuous service, or as long as the law requires.

Any personal information we hold about you is stored and processed under our data protection policy, in line with legislation.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. We reserve the right to charge an administrative fee in respect of such requests. Should you wish to do this, please confirm in writing to us either by letter, fax or e-mail to the following email address dianne@affs.co.uk

Please include your name, address, telephone and/or e-mail address when you contact us.

Cookies

Cookies are small amounts of information which we may store on your computer.

You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.

Cookies are used on this site to save your preference for viewing pages as ‘text only’ or with images. No personal information is stored.

Aggregate Visitor Information

Our web servers collect certain information about all visitors to this site, including:

  • IP addresses
  • Host names
  • Domain name
  • The time and date information is requested
  • The browser version and platform when information is requested
  • A record of which pages have been requested

We use this information to produce aggregate visitor statistics in relation to which pages are being accessed. We may also use it to monitor usage patterns on this website in order to improve navigation and design features to help you get information more easily.

These statistics do not include information that can be used to identify any individual.

Fraud Warning

From time to time fraudsters will try to pass themselves off as Armed Forces Financial Armed Forces Financial Services, or referring potential victims to a website purporting to belong to Armed Forces Financial Services.

If you have any doubts at all about the authenticity of any persons purporting to represent Armed Forces Financial Services (or TIMC), we recommend that you thoroughly check out their credentials. Alternatively you can contact the regulatory authorities in the country of jurisdiction.

You may also wish to refer to the “Warnings” page of the Financial Conduct Authority website in the United Kingdom for details of the latest known frauds:

External Links

Please note that we are not responsible for the content or privacy practices of any other website to which this website may link.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification

More info

See our Customer Charter and terms of business for more information regarding the services we provide.

Please contact us for further details