AFFS helped us to buy our first flat using LSAP. Dianne was professional, friendly, knowledgeable and always replied immediately to emails or contact at a moments notice. I could not rate the level of service any higher. I will be using again for my next purchase. With sincere thanks.
Capt Victoria New
Clear and efficient service with lots of personal help and guidance along the way.
SAC (T) Chris Sykes
I was given an excellent service while purchasing my first buy to let property, from dealing with any questions I had extremely quickly, to making sure the whole process went as smoothly as possible, Dianne made whole process simple for a first time buyer. Dianne has excellent knowledge of all UK Forces related benefits and issues and the majority of paperwork was able to be done via the internet or phone. I am planning on purchasing a second property shortly and I am positive Dianne will once again be invaluable to me.
Lt Col Nigel Parker
I recently purchased my first house and used AFFS to successfully secure my mortgage. I received first class service throughout. The advice I was given proved to be balanced, timely and (importantly) easily understood. Dianne maintained a professional yet friendly manner and clearly understood my military circumstances, I would thoroughly recommend them.
Derek & Kathleen McRobbie
AFFS were an absolute godsend to myself and my wife. Having served overseas with the Armed Forces for over 10 years without a UK address, finding a mortgage was extremely difficult. We made numerous enquiries with other agencies who could not assist due to our address being BFPO for so long. I managed to find Dianne, from that moment on doors opened and the mortgage was found within a very short time scale. From start to finish with AFFS, it was swift, timely and very personable. We cannot thank Dianne enough and would recommend their services to anyone without hesitation.
Sgt Bhawani Gurung
From the first enquiry until the completion of business the advice and guidance provided by the AFFS advisor was truly outstanding.
Capt Richie Collins
After dealing with AFFS twice now on mortgage matters I have no hesitation in recommending them to anyone. The level of service, advice and professionalism is first class. An excellent service, I feel they completely remove the stress, pressure and uncertainty from these matters. I have willingly recommended them to friends and colleagues.
WO2 Julian & Lisa Tranter
Obtaining a mortgage is difficult enough in the current climate, never mind adding the fact you’re a member of the Armed Forces. Our first conversation with Dianne at AFFS was on Mon 7th Jan and we completed our purchase on 22nd Feb and we still haven’t met her, it was all completed by e-mail and telephone. We would recommend AFFS to anyone and indeed already have to some good friends of ours.
Sgt J Billington
This was my first house purchase, the process is fairly complex. The excellent service Dianne gave made the whole experience pleasant. There are a lot of companies out there ready to take your money but very few who actually care about the customer, AFFS proved to be one of the few – I was more than impressed, thank you.
Dianne was a huge help through out the process. I would recommend AFFS to anyone who needs mortgage advice and support during the house buying process.
J Walsh, RAF Brize Norton
Dianne is the most helpful person I have ever spoken to. The amount of work she did for me was unbelievable. AFFS massively reduced the stress of purchasing our first home; there is no way I could ever repay her for the help she provided myself and my wife.
This service was 100% ideal for a serving member of the Armed Forces. It helped to make our families dream of owning our own home a reality. Without the help of AFFS we would never have got the amazing deal on the mortgage or the superb cover for our life insurance. I would highly recommend their services.
H & J Beattie
Our case has not been straightforward, but Dianne has supported and guided us through our house purchase in such a calm and level headed way. Without her support, reassurance and expert guidance over the last few months, we would not have been able to call our dream house our new home! We are so happy and relieved that we are now finally homeowners and are so thankful to Dianne’s patience, perseverance and understanding. She really is fab! Thank you so much for everything, we will always remember how much you have helped us, and anyone who is looking at using Armed Forces Financial Services, do not hesitate – they are first class!
Lt S Watson RN
AFFS was very helpful from start to finish. I never needed to travel to their office as everything could be done over email/post. The information was tailored to me and my situation and was provided in a timely fashion, with explanatory notes or follow up phone calls to make sure everything was ok.
D & M Amlot
AFFS were simply outstanding at understanding our needs, recognising the unique circumstances we were in regarding our finances and service. They found us the market leading product for our re-mortgage and were excellent at communicating throughout the application keeping us abreast of the process. Highly recommended, we will be using them again for all of our financial advice.
K Bates and W Holland
Without a doubt the best and most efficient mortgage-broker we have ever dealt with. Nothing was too much trouble for our Adviser and we would not hesitate in recommending the AFFS to others.